As a service unit volunteer, you play a key role in supporting the Girl Scout members in your community.
Explore the resources in our Service Unit Manual to help your job run as smooth as possible. Check out specific information using the links below, or review the entire manual to find what you’re looking for.
A Girl Scout service unit (SU) is a community of youth, volunteers, and families grouped together within a defined geographic area. The service unit team is an essential, local, volunteer-led support system that organizes training, meetings, and events. A SU also provides Girl Scout programs and membership support for volunteers, youth, and caregivers.
The service unit manager (SUM) is responsible for planning and leading monthly volunteer meetings, holding regular service unit team meetings, assisting with conflict management, and guiding goal setting for the service unit. The SUM is required to attend monthly roundtable meetings. In addition, they should have general awareness of troop activities such as travel and money earning and work with council staff as necessary. The SUM works in partnership with their council volunteer support manager to support the service unit.
Job Description: Service Unit Manager
The service unit treasurer is trained as the expert on Girl Scout finance issues for the service unit. The service unit treasurer is highly organized and comfortable with Microsoft Excel. The treasurer will maintain service unit financial records and complete the service unit end-of-year finance report. The treasurer supports troops with questions regarding troop finance reports.
Job Description: Service Unit Treasurer
Each service unit should have at least one checking account (referred to as the allocation account) to be used solely in support of Girl Scout business and activities for the service unit. A service unit may have an additional separate events account for supporting all programming and events run by the service unit. Any service unit bank account requires a minimum of two signers, one of which must be the service unit treasurer.
Service units receive annual funding from Girl Scouts of Western Washington at the beginning of new Girl Scout year to offset administrative costs and promote volunteer recognition. The amount varies by service unit and is determined by youth registration numbers on September 30. The current calculation is (# of youth) x $1.10 + 100 – (any remaining allocation funds from the previous year) = allocation.
Service unit event funds may be collected within the SU allocation account. However, they must be tracked on separate ledgers from the allotted allocation funds provided by Girl Scouts of Western Washington. If service units wish, they can open up a dedicated event account to hold all programming and event funds separate from allocation funds.
The service unit product manager for Girl Scout Cookies handles almost everything to do with cookie season. This person should have excellent communication, organizational, and mathematic skills—patience is helpful! This position works in partnership with the service unit manager and council staff to make cookie sales a success. A large portion of record keeping is done in Ebudde, making strong computer skills and easy access to technology a must.
Job Description: Service Unit Product Manager
Annual Product Program cookie training, typically in November
The Encamporee Director plans and executes encamporees for the service unit. This individual must complete the encamporee director, Day Trip Planning, and Outdoor Overnight workshops. The person in this position knows how to develop and manage the event budget and will participate in and oversee the complete camp experience (meals, activities, staff/leader training, administrative reports, and safety plan). The encamporee director will also recruit and supervise a team of camp volunteers, including older Girl Scouts and/or adults.
Job Description: Service Unit Encamporee Director
The event director develops an annual plan for service unit events in collaboration with troop leaders and the service unit team. The event director is a leadership position that requires the ability to recruit and guide others to support the development and delivery of programs, events, community service and activities. The service unit event director maintains accurate financial records for each event, and supports the promotion, organization, registration, and payment for events. The person in this role will have strong leadership and organizational skills.
Job Description: Service Unit Event Director
gslearn Event Director module, or in-person Event Planning workshop
Service Unit Event: A service unit event is an event that is put on by a troop or by the service unit team as a service to Girl Scouts in the community and is not a money earning opportunity. Running a service unit event is a valuable opportunity for Girl Scout youth to learn leadership, planning and organizational skills in accordance with the Girl Scout Leadership Experience (GSLE) and is a natural progression for a Take Action project or Highest Awards project.
Troop Money Earning Event: A troop money earning event is an event that is hosted and planned by Girl Scout youth with the purpose of earning money toward a Girl Scout-determined goal. A troop money earning event should follow the money earning guidelines and have a pre-approved money earning application. Funds should be run through the troop account and be reported on the Annual Troop Finance Report (ATFR). It should be clearly stated on the event flyer or social media posting that this is a money earning event. Troop money events are not able to accept financial assistance as payment.
Service Unit Money Earning Event: A service unit money earning event is an event that intentionally earns money to fund service unit scholarships or activities that may benefit Girl Scout youth or volunteers. Service units should follow the same money earning guidelines that a troop is required to follow. In addition, Service units should not use traditional SU events such as World Thinking Day, Founders Day, Cookie Rallies, or bridging as money earning opportunities. These events should be kept at a reasonable cost so there is no financial barrier to attending.
Having a set of service unit event guidelines creates expectations that will ensure continued successfully planned and executed service unit events. The event director training also provides valuable resources and best practices towards running your events.
The service unit community liaison (SUCL) functions as a bridge between your Girl Scout community and council, working closely with the community development manager (CDM) for your region. As a team, we recruit new Girl Scouts in your area. Together, we identify areas of support pertaining to new troop creation and existing troop growth. The community liaison participates in developing recruitment strategy and opportunities for community recognition, relevance, and presence.
Job Description: Service Unit Community Liaison
The lead delegate will represent the service unit at the council’s annual meeting. They run the service unit delegate election and lead adult and youth delegates through the annual meeting process. This person should be prepared to stay informed about Girl Scout issues.
Job Description: Service Unit Lead Delegate
The service unit secretary is in charge of record keeping at all service unit meetings. The person in this position will be highly organized and possess strong time management skills, frequently communicating with the service unit via email and other technology devices. This role requires thorough note taking, high attention to detail, and timely communication skills.
Job Description: Service Unit Communications Coordinator
The welcome chat advisor is a warm and friendly person who is knowledgeable about Girl Scouts and basic policies. As a support for new volunteers, this individual will provide basic information and direct volunteers to the correct resources. This position works with your council volunteer support manager (VSM) to bring new volunteers onboard.
Job Description: Welcome Chat Advisor
In-person (or virtual) training with VSM and/or outgoing welcome chat advisor if applicable.
An outdoor champion promotes, teaches, mentors, and supports volunteers in providing nature-based activities and outdoor skill to Girl Scouts. This can include teaching volunteers outdoor skills needed to take Girl Scouts camping or creating opportunities for outdoor exploration. This position is supported by the outdoor champion board and the council’s senior volunteer-led camp director.
Job Description: Service Unit Outdoor Champion Advocate