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Renew your Membership

Renew

Connecting. Testing her strength. Making a difference. Renew today to make sure your Girl Scout continues to shine her brightest.

She’s ready to explore, learn, and create. She’s ready to come back.

Press play with Girl Scouts and watch her confidence soar.

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How to Renew Your Troop
How to Renew Your Troop
How to Renew Your Family
How to Renew Your Family
How to Renew a Lifetime Membership
How to Renew a Lifetime Membership
Renewal FAQ

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with our council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our council’s Customer Care team can provide additional support. Click here to contact them.

   

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On-Time Renewal Drawing

When you renew your membership on time, by September 30, 2021, you'll be entered to win complimentary admission to a program of your choice hosted by Bekah or Rhiannon, our lovely Program Managers at GSWW!

Ten lucky Girl Scouts will be announced as winners on October 1, 2021. You may participate in any one of Bekah or Rhiannon's programs through December 31, 2021. Admission is first-come first-served.

   

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Renewal Incentives

If you renew before June 30 you will qualify for our renewal incentives:

  • Girl Scout Incentive: The first 1000 Girl Scout youth members who renew get a free ‘We’ve Got This’ patch. All Girl Scouts that renew in April are eligible to sign up for a free, member-only event with Mrs. Obama in May.
  • Troop Incentives: Troops will need to renew at least 2 adults and 3 youth by June 30 to qualify.
    • Extra Cookie Money: Qualified troops will receive an extra .15 per box sold during the 2022 Cookie Sale for a total of .80 per box.
    • Troop Drawings: Qualified troops will be entered in a drawing to receive a $20 e-gift card. We’ll have 3 drawings for each service unit throughout the campaign (May 31, June 15, June 30), *troops are only eligible to win once.
  • Individually Registered Member (IRM) Incentive: Additional cookie dough per box sold during the 2022 cookie sale, total incentive is based on number of boxes sold. Caregivers can refer to the IRM cookie proceeds chart located in Cookie Resources for Volunteers for more detailed information.
  • Service Unit Incentives: Service units will earn $100 for each renewal benchmark they meet. Renew as many Girl Scouts as possible to help your service unit raise funds for community programs! 
    • 40% of youth renewed by May 31 – $100 bonus
    • 55% of youth renewed by June 15 – $100 bonus
    • 70% of youth renewed by June 30 – $100 bonus