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Renew your Membership

Renew

Connecting. Testing her strength. Making a difference. Renew today to make sure your Girl Scout continues to shine her brightest.

She’s ready to explore, learn, and create. She’s ready to come back.

Press play with Girl Scouts and watch her confidence soar.

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How to Renew Your Troop
How to Renew Your Troop
How to Renew Your Family
How to Renew Your Family
How to Renew a Lifetime Membership
How to Renew a Lifetime Membership
Renewal FAQ

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact our council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with our council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our council’s Customer Care team can provide additional support. Click here to contact them.

   

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Renewal Incentives

If you renew before June 30 you will qualify for our renewal incentives.

If you renew before April 16:

  • Girl Scouts will be entered into a drawing for a chance to win a weeklong camp experience in summer 2022! 
  • Plus, troops that renew at least two adults and 70% of the registered youth members in their troop will get $25 in their troop bank accounts to be used for more fun in the 2022/2023 Girl Scout year!

If you renew before May 13:

  • Girl Scout members will get access to an exclusive Girl Scout event featuring Girl Scout alum Kristen Bell. 
  • Plus, volunteers that have renewed will be invited to register for an Exclusive Volunteer Appreciation Event at Camp River Ranch. 

If you renew before May 31:

  • Girl Scouts will be entered into a drawing for access to a free aviation program offered this fall. Date TBD.
  • Plus, renewing volunteers will be entered into a drawing for $25 off any of our volunteer learning conferences within the 2022/2023 membership year.

If you renew before June 30:

  • Daisy, Brownie, and Junior Girl Scouts will be entered into a drawing for a gift basket full of fun Girl Scout gear. 
  • Cadette, Senior, and Ambassador Girl Scouts will be entered into a drawing for access to one of our STEAM programs, including a free program kit to help start them on their journey! They'll even receive a VIP surprise if they participate in our annual film festival this fall.
  • Plus, troops that renew at least two adults and three youth members before this deadline will qualify to receive an additional 15 cents per box of cookies sold in the 2023 Cookie program.

But wait, there's more! 

  • Service units that hit over 75% renewal by June 30 will have the opportunity to receive some extra funds to help support the plans they have for their Girl Scout communities in the 2022/2023 membership year.  
  • And remember, Girl Scouts—whenever you renew, you’ll automatically be entered into all subsequent drawings and eligible to receive all subsequent troop incentives. So, the earlier you renew, the more opportunities you’ll have to win!