Contact Us | Girl Scouts of Western Washington
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Contact Us

Contact Us

We'd love to hear from you! Call 1(800) 541-9852, email customercare@girlscoutsww.org, or fill out the form below.

Our customer care team hours are Monday-Friday 9:00am-5:00pm.

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Visit Our Offices and Stores

All Girl Scouts of Western Washington offices will remain closed until further notice.

Good news: starting Thursday, May 28, will be offering new store pick-up options from several of our retail locations!

We closed our offices and retail stores in early March to adhere to the Governor’s Stay-at-Home order. Since then, we have been limited in the ways we can provide retail services to our members. That's why we're very excited to share our new store pick-up program!

How does retail pick-up work?

  1. Browse our shop website to choose items to order. 
  2. Write down your order request: 
    • Name 
    • Phone Number 
    • A description of what you would like to order, including any product questions you may have. 
    • Preferred pick-up time slot (see below for pick-up hours). 
  3. Email your request to us: 
    • DuPont and Bremerton Pick-Ups: dpstore@girlscoutsww.org 
    • Bellevue and Everett Pick-Ups: bvstore@girlscoutsww.org 
  4. Wait for a confirmation email from our retail team. 
    • We will contact you to confirm your pick-up time, verify your order details, and set up payment (we cannot take cash or check payments at this time). 
  5. Pick-Up! (Confirmation required.) 
    • Tuesday: DuPont and Bellevue 10 AM - 3 PM 
    • Wednesday: Everett 10 AM - 3 PM 
    • Thursday: Bremerton 10 AM - 3 PM 
    • Friday: Bellevue 12 - 5 PM 

Please note, our pick-up times are subject to change. For the Bellevue store, we are unable to schedule time slots more than a week in advance as we determine our final move date from that location. We cannot guarantee "day-of" pick up availability, so please try to contact us 24 to 48 hours in advance to allow preparation of your order.

Can I drop off returns? If you have a return you would like to drop off, please inform us in your email order request, as we will process these in advance. Bring return items in a paper or plastic bag when you come for a scheduled pick-up.

Can I have my items shipped? If you would prefer to have items shipped to your home, GirlScoutShop.com is still offering free shipping on all orders! A portion of online proceeds directly benefits Girl Scouts of Western Washington.

Can I use my Lifetime Membership Discount? YES! When you place your order, let us know that you are a Lifetime Member and we will apply your 10% discount to your purchase.

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Seattle Administrative Office
(No store at this location)

5601 6th Avenue South
Suite 150
Seattle, WA 98108


Office Hours
Monday-Thursday 9:00am-5:00pm
Friday 9:00am-2:30pm


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King County Regional Office and Store
13029 NE 20th Street
Bellevue, WA, 98005

 

Monday-Thursday 9:00 AM - 5 PM
Lunch Closure: 1:00 PM - 2:00 PM
Friday 9:00 AM - 2:30 PM
No Lunch Closure

Store Hours
Tuesday-Thursday 11:00am–6:00pm
Fridays and Saturdays 9:00am–3:00pm
Closed Sunday-Monday.
Store Phone: (425) 885-6899


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Bremerton Girl Scout Program Center and Satellite Store
1600 NE Winters Road
Bremerton, WA 98311



Our office hours have changed. 
This is our new office schedule as of December 2, 2019:
Monday, Tuesday, Wednesday, & Friday: 9:00 AM - 2 PM

Thursdays 9:00 AM - 5 PM
Lunch Closure: 1:00 PM - 2:00 PM

Satellite Store Hours
Thursdays 11 AM - 6 PM
No Lunch Closure

Store Phone: (360) 698-5156

 


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North Regional Office and Satellite Store
3224 Wetmore Avenue, Suite A
Everett, WA 98201

 

Monday-Thursday 9:00 AM - 5 PM
Lunch Closure: 1:00 PM - 2:00 PM
Friday 9:00 AM - 2:30 PM
No Lunch Closure

Satellite Store Hours
Wednesdays 11:00am-5:00pm
Store Phone: (360) 658-8083

 

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DuPont Girl Scout Center and Store
1000 Davis Place
DuPont, WA 98327

Mailing Address:
P.O.Box 770
DuPont, WA 98327-0770


Monday-Thursday 9:00 AM - 5 PM
Lunch Closure: 1:00 PM - 2:00 PM
Friday 9:00 AM - 2:30 PM
No Lunch Closure

        
Store Hours
Tuesday-Thursday 11:00am–6:00pm
Fridays and Saturdays 9:00am–3:00pm
Closed Sunday-Monday.
Phone: (253) 475-2649

 

Emergency-Icon

FOR EMERGENCIES ONLY – 1(800) 303-9963

If this is a life-threatening emergency, please dial 911.

For all other Girl Scout emergencies, please be aware that this is an after-hours service line. When you call this number, a Girl Scout emergency team staff member will be contacted. Please do not use this number for general inquiries.