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 Store Return and Exchange Policy

Store Return and Exchange Policy
This policy applies at both Girl Scout Store locations.
  • Final Sale: merchandise includes all clearance items and seasonal fun patches.
  • Damaged/Defective: merchandise to be replaced with same item or similar item (in the event of an out of stock).
  • Returns With Receipt: merchandise must be returned in sealed, original packaging, must include all tags and be in sellable condition. Refunds issued back via original form of payment.
  • Returns Without Receipt: merchandise must be returned in sealed, original packaging, must include all tags and be in sellable condition. Refunds issued back via a Girl Scouts of Western Washington gift card.
  • Financial Assistance: all financial assistance merchandise may only be exchanged. Merchandise must be in sealed, original packaging and must include all tags.  Exchange options include different size for same item, different Journey book for unused Journey book, different Skill Builder for unopened Skill Builder and troop numbers. Unused financial assistance merchandise may be returned to the stores to be credited back to general financial assistance fund.
  • Questions? Contact our Bellevue store at bvstore@girlscoutsww.org. Contact our DuPont store at dpstore@girlscoutsww.org